Just now I was trying to unleash some fine brown liquor from its foul prison of a bottle. But there was a problem. It seems this brown liquor is so fine that it comes with some waxed seal business over the cork, which makes for difficult opening.

See:

Any time I have difficulty with something, I reach out to the IT department for help – like when I broke Hotbot. In this case I bothered Mr. IT Manager Ian.

Take note other IT departments at other companies: Ian IM’d patiently with me until the situation was resolved.

He even made a schematic because success in this endeavor was important to him.

Eventually I succeeded in opening the bottle and even shared some with Nick, who is an IT guy with a beard so it’s almost like Ian.

TO RECAP:
Computers are hard to use.
Wax is stupid.
Our IT guys are the best at opening liquor.