The New Facebook: For Brands

To fully understand the announcements that Facebook made this week, it’s important to remember how Facebook operates. Teaming up with App developers, Facebook offers users a compelling social experience that makes them want to keep sharing about themselves. But Facebook’s ultimate product is the anonymized data it provides about its users from all that sharing. Brands use this data to reach their audience and to custom tailor content with which to engage their fans. For Facebook to better serve brands, it needs to get more data from more people, and it primarily achieves this through offering a better product with more engaging experiences.
Throughout this week and in the keynote presentation at Facebook’s F8 conference, numerous new breakthroughs were announced that will change the core experience for users and provide new tools for developer partners. These changes will create greater incentives for users to share about themselves and will make it easier for users to filter and connect with the content coming from their individual networks.
Throughout this week and in the keynote presentation at Facebook’s F8 conference, numerous new breakthroughs were announced that will change the core experience for users and provide new tools for developer partners. These changes will create greater incentives for users to share about themselves and will make it easier for users to filter and connect with the content coming from their individual networks.
- Timeline – an updated version of a Facebook user’s profile which shows the significant events in one’s entire life in an organized, accessible way. Timeline acts both as a personal scrap-booking tool to document one’s life, as well as a public-facing storytelling tool to share about oneself to personal connections. This new product offers users huge incentives to users to spend more time on Facebook and to share more details about themselves.
- Ticker – a lightweight summary of user activity that flashes by in real-time. Not only does this provide an opportunity for discovery through word-of-mouth recommendations, but it also gets analyzed to find emerging trends. When several friends do similar activities (like engaging with a brand), the family of ticker events become a published news story, amplifying the activity to an even larger audience.
- Open Graph – in addition to the Like button, Facebook will be rolling out a series of additional “verb” buttons that will integrate into content all over the web. Users will be able to associate themselves with media they consume and lifestyle activities they take part in. This will exponentially increase the amount of personal information available about Facebook users.
Although Facebook’s changes are mostly user-focused, brands have not been forgotten. The key product that brands receive is user data, and with these changes, Facebook user data will grow significantly. It will take time for users to adapt to these changes and resource will be needed for brands to update their Facebook assets, but in the end, brands will have the opportunity to make deeper, more meaningful connections with their fans and customers. Facebook is leading the way into a future where social media is not simply about amassing a following, but rather is about what you do with the those followers once the connection has been made.
