Mobile

posted 02/23/08 by Rick Webb

Oh man things are getting crazy over here. The world’s goin’ to the small screen. The third screen. Oh boy, it’s crazy. And it’s changing. We wrote a whole mobile POV a year ago that we had been using for a long time. It seems really funny in some places now. Like this passage:
Mobile phone marketing is really cool, but don’t freak out if you don’t have an angle on it yet. It’s in its talking head phase, no one’s done anything super awesome with it yet, and unless you’re actually selling mobile phones, you don’t absolutely need to do this. Yet.
Ha. Well, that was taken care of. Thank you Apple.
Some parts, though, are still relevant. Some things are still true:
All right. Think about the 1980s and their obsession with “special effects.” Started with Star Wars. Star Wars came out and every agency under the sun felt like they needed some crazy special effects. Next came the Genesis Effect in Star Trek 2, and everyone wanted to use a computer. Tron came out, and it got worse. This kept going right on through Kyle Cooper, RGA, the Matrix and Toy Story. Sometimes spots that used these technologies were dead on brilliant (Apple’s 1984 stands to this day as a masterful spot and you don’t even think about how special effects made this possible). But for every 1984 there was some agency making an incomprehensible jumble of special effects because they could. For me, the early HBO bumper comes to mind. Why again was that giant, silver metallic HBO flying over that computer-generated city? And what was WITH those horrible, animated clips that we had to sit through in movie theaters all through the 80s?

This is what interactive technology – and especially mobile – is like now.

There’s almost a state of panic out there, right now, involving mobile technology. In our 360-obsessed advertising climate, as soon as a new advertising medium bubbles up to our consciousness, it is hard to resist immediately delving in. It’s easy to feel like your client or your agency is missing the boat on some awesome new advertising opportunity.

To some extent this is true, but it’s important to keep in mind that without a logical application of your overall brand strategy, the whole point is moot.
Even with the advent of the iPhone, so far, this is still basically true. But the iPhone is changing this, along with the wider acceptance of smart phones in general. We’re getting closer to the day where it’s becoming mission critical. Are we ready? Yes. The iPhone component, especially, has played nicely to our strengths, already having a robust love of the Mac OS and the Cocoa development platform, on which the iPhone SDK is being based. More on that soon. Do we have ideas? Yes. If you’re ready to start thinking and talking about the ramifications with your brand, and what can be done, we are here for you.

Here are some recent posts from our employees about Mobile:

8 days without a phone


My ideal vacation includes a nice view, an air conditioner, and an internet connection. Not that I want to work, but I feel more comfortable staying on top of things and in-the-know. I’d never considered a phone being part of the equation, because I’d never considered my phone being out of my pocket. Even without service, it is a wifi safety net that allows you to randomly check in when a signal is available.
This past week, I was untethered. I left my phone at a motel in Childress, Texas.
The first four hours were filled with anxiety. I couldn’t figure out where my phone had gone. Was it in the car? Was it in my dad’s car? Had I left it at breakfast, was it still in the hotel?
Luckily, I had the “Find my iPhone” app installed on my phone… unfortunately there is very little 3G service between Childress, TX and Colorado [I’M TALKING TO YOU NEW MEXICO]... and even worse, my app wasn’t set properly [THANKS TO THIS GUY] so it didn’t help anyway… Technology, had failed me.
After several calls to the Holiday Inn Express, Rhonda had located my phone (apparently the cleaning crew had found it, but hadn’t yet reported it to the front desk… funny). Anyway, we made grand plans for her to send my phone to Colorado. I gave her the address, lots of praise, and let her know how she had saved the day, eased my anxiety, and restored my sanity.
The phone never showed up.
Rhonda was going to send the phone on Monday morning from her other job at the bank. We never discussed details, but I figured I’d probably have it back by Thursday… Friday afternoon the panic started to build again.
Turns out the new manager wasn’t going to let Rhonda walk out the door with some customer’s iphone… This means it was still hanging out in Childress, in the vault, at the Holiday Inn Express, 600+ miles away.
At 4:45 yesterday my iPhone was finally back in my hands… and it didn’t feel all that special. Sure, I was glad to have it back, and catch up on a bunch of text messages, and play some Words with Friends… but I realized I hadn’t missed out on all that much.
Going a week without my phone or a constant internet connection forced me to think in a different way. Instead of anticipating what was new and next, or refreshing the headlines, or watching emails come in… I was able to think, to process information, and to make connections that I wouldn’t normally give myself time to make.
I’ve always been a proponent for feeding your brain (and I still think that is hugely important to coming up with new thoughts)... but you also have to give yourself time to process those thoughts, allow them to marinate, and to connect and play with each other inside your head.
So in the end, I want to thank Rhonda for finding my phone, keeping it safe, and keeping it away from me for a week so I could think without interruption. Turns out that in a pinch, I’m ok without it.

Three Secrets to Tablet Advertising

Measuring the return on investment (ROI) of published media is never simple or easy. But when it comes to media published on tablet devices, the challenge is even greater. Tablets are an entirely new platform and because they combine video, print, and web content all in one place, traditional media veterans can get stumped when trying to think about the devices. According to Ellie Behling in her recent post, a few companies have begun to figure out tablet metrics and their methods offer lessons to the rest of the industry.
Looking Beyond Subscriptions
With traditional printed media, the key measured metric is subscriptions and sales, but there was never any practical way to measure reading behavior after the point of sale. With tablets and other digital media, it’s not just about how many people paid for your content, it’s about what reader behavior is taking place with and around the media. How much time are people spending with your content? Are people sharing your content within their social networks? These measurements give content publishers and advertisers a more qualitative picture of their audience and the audience’s actions.
Measuring Engagement
More than just a buzzword, engagement has become one of the key measurements of digital content. One way ESPN measures engagement of its tablet content is by multiplying unique visitors by time spent on the device. Although the content itself most closely resembles print media, the measurement technique is more closely in line with that of Television media.
Turning Observations into Action
The ideal thing to find with tablet metrics is a satisfied user who consumers lots of content, savors the content slowly, and shares profusely with his/her social network. But even small details about user behavior can be useful. Tablet devices are filled to the gills with sensors and can record every last bit of available information. With publications like The Daily benefiting from data on whether users hold the iPad vertically or horizontally, it’s clear that there are clever ways to leverage these observations and turn them into actionable insights.
As the tablet market continues to grow, publishers and advertisers need to stay nimble as they attempt to evolve their techniques to keep up with the ever-changing behavior of tablet users. Many platform pioneers are not just innovators, but increasingly are playing the role of educator, as they teach the industry which metrics are most important.

The High Tech Future of Immersive Advertising

The entire world around us is changing at an inconceivably fast rate. Immersive digital technologies have not only evolved from science fiction to reality, but they are beginning to enter the mainstream. With greater availability and popularity, it’s time to embrace the future and learn to harness the potential of the latest and greatest innovations. This week Sam Ewen published a post on Mashable which outlined some of the most promising new technologies that are poised to reinvent advertising and marketing…

Spark: Spreading the Fire for Mozilla Firefox for Android

Have you ever wanted to see how something you used, something you liked or shared, spread around the world as it went from person to person? We did. We had the privilege of working with Mozilla to launch their first ever mobile browser: Firefox for Android. We needed something compelling, global, beautiful, slightly addictive, and well, mobile, to spread the word: Spark.

Staying Connected with Location-Based Services

As users get more comfortable integrating location-based services into their lifestyles, brands will continue to learn how to seize the opportunity…

What your mobile provider knows about you

“The New York Times tried to find out whether U.S. mobile phone carriers have similar data about their subscribers, but it said “[t]he major American cellphone providers declined to explain what exactly they collect and what they use it for.”

Predicting the Future of Mobile

If you hadn’t already heard, near field communication (NFC) is the hot new technology that will soon be found on every smart phone. We’re currently in the early adoption phase, when very few people have phones with NFC technology and when there are very few channels with which to use it. But when the right big idea comes along, I expect to watch NFC catch fire and for the next Twitter or next Foursquare to emerge along side it…

Spark Firefox for Mobile

Have you ever wanted to see how an idea you had, or a tool you used, spread around the world as it went from person to person? We set out to do just that with Spark, a sharing game that celebrates the release of Firefox’s first mobile browser, as much as it celebrates the global community it was designed for.
Sign up to get your own virtual “Spark” and then pass it to your social network to watch it change, grow and travel around the world.
Real-time visualizations of your personal statistics show you how far your Spark has traveled. And as you play, you can choose to meet challenges, which provide the opportunity to earn over forty virtual badges.
But the real fun comes in being a part of something larger than yourself. A colorful interactive global data visualization of the full community’s progress allows you to watch Spark spread throughout the world.
The Spark site is a robust mobile site with an accompanying browser site. While the Firefox mobile browser is only available for Android phones, Spark is for everybody. Log in on your preferred mobile device or browser and start a Spark.