Internet Culture

posted 03/17/08 by Rick Webb

Lolz OMG. Suxxors. Reading the internet can be like reading esperanto.
When we started this company, we viewed the internet as a population, a culture unto itself. We added value for our clients not just through our awesome production, creative and development skillz, but because we understood this internet culture. Because we were part of it. Because we lived it. As the internet usage has expanded in the last 6 years, the mainstream population has moved onto the internet. We’ve got a wider audience. There are “normal” people on this thing now. But that doesn’t mean the internet culture has disappeared. Think on this: the creators of the Lolcat, I Can Has Cheezburger employs nine people and still, to this day, gets millions of page views a month1. Seriously. Think about that. People have made a serious web business consisting of little more than pictures of cats with captions. IT MAKES NO SENSE. Except on the internet, it does.
Our psyche is comprised of several overlapping subcultures, really. We know this. We have our class identification, our race, our religion, and several others. Our hobbies. Our passions. Our obscure interests. Those forums we frequent. We market based on class, we market based on race. We often think of the Barbarian Group through this prism as a multicultural marketing agency for Internet Culture. The Subservient Chicken was a perfect example of this. It was marketing to a segment of BK’s consumers – the ones who get the munchies, let’s say.
This has interesting ramifications against brands and branding. Branding has always been about speaking to everyone in the same voice. We often reject this at The Barbarian Group. Benjamin often points out that he speaks to his mother differently than he speaks to a client, and he may speak to two friends differently and that this is all totally right and good. it is counterintuitive – though obviously less effort – to speak to everyone in one voice. We recognize this in multicultural marketing, and it should be recognized with the internet culture. As an aside, the internet culture is generally a high-value audience: young, educated and upwardly mobile. In searching to be respectful and understanding of our customers, we almost have a duty to speak their language. And if that means we need to shoot beer out of a cannon for no good or apparent reason, well, that’s not such a terrible thing, is it?

1 http://www.metacafe.com/watch/1157418/i_can_has_cheezburger_founder_and_ceo/

Here are some recent posts from our employees about Internet Culture:

2011 Timeline of Social Media Milestones


In an effort to make sense of the rapid changes in social media, we took an entire year’s worth of links and announcements from some of the key players and wove them into a simple linear narrative.
What began as hundreds of blog posts and stories has been distilled down to 65 of the most memorable milestones. Our intent was to provide a glimpse of the progress and innovation that took place in the past year across six social media platforms. If you care to go a bit deeper, click any individual story to link to its source article.
We’ve had a lot of fun putting this timeline together and hope you enjoy it as you relive the key highlights of 2011.

Social Media Hotsheet - 2012 Preview

happy new year, 2012

2011 was a monumental year for social media. To summarize these events and look forward to another amazing year, our Earned Media team has put together a list of the top ten biggest trends and predictions. What do you think 2012 will bring?

Social Music Will Continue to Grow
The New Facebook and You
Mobile Will Crest in 2012
Google Plus: No Longer the New Kid on the Block
Influence Heats Up, Privacy Concerns Arise
Easy Image Sharing Proves to be Recipe for Success
Design Continues to Matter
Personal Data Showcased as Personal Experiences
As Seen on TV: YouTube in 2012
Amateurs’ Hour to Shine

Boosted Secret Sites

Our latest project in the ongoing Boosted Series is Secret Sites, a scavenger hunt through the bizarre and wonderful corners of Internet culture.
Sound strange? Let us explain.
Our partners, Samsung and Intel, wanted the third installment of our Boosted campaign to retain the clue-based riddles of our last game, Tweetcracker. So, we’ve created several hidden sites as easter eggs around the Internet and created a clue-based, Hangman-inspired quest to find them.
Every few days the Boosted Secret Sites hub page reveals a challenge consisting of a URL full of numbered blanks. We post clues on Facebook and Twitter to help players find them. The hook? The first, eligible person who visits a Secret Site wins a Samsung Series 7 with 2nd Gen Intel Core i5 Processors.
Each secret site is a tribute embracing the knock-knock-jokes of Internet culture: the single-serving site. We’re not only informing our target of tech-savvy folks that Samsung makes laptops with Intel processors, we’re letting them know that together, these brands get the internet. The first challenge led users to www.ScratchAndSniffWebsite.com.
We didn’t need to bury the message about the Series 7 within the execution. We created ads that are, at their core, a fun and enjoyable experience (gasp!). And luckily, Samsung and Intel were on board. How couldn’t they be when we have a 312px tall Intel logo on www.ClientDreamWebsite.com.

Pepper-Spray Hits the Big Time

Police brutality is not a laughing matter. But internet memes certainly are. The casual pepper-spraying cop image has spread across the internet faster than you can say nyan cat. But the funniest part is that it has made it to the customer contributed images on the amazon page for a pepper spray product.
As far as I know, this is the fastest and farthest a meme has ever grown. And frankly, some of the images are absolutely, gut-busting funny.

The GE Show: Episode 8 - Manufacturing

It’s our distinct pleasure to introduce the eighth episode of The GE Show: Manufacturing. (Don’t know about The GE Show? It’s a episodic series we make with GE, showcasing their technology, people, and problem-solving in inventive ways.) This was an exciting episode for us, not just because we got to visit enormous factories and play computer games all day, but because we got a chance to delve into the guts of a company that makes real physical things — a rarity these days.

The GE Show: Episode 7 - Visions of Health

Healthcare is a complex topic. The science is bleeding-edge and constantly evolving, and the concepts are often very abstract. With those challenges in mind, we approached Episode 7 of The GE Show with ambitious goals – to explain the way 3D medical images are produced, to demonstrate the future of personalized cancer care, and to show how aggregate data visualization is changing the way we think about individual medical cases.
(Not familiar with The GE Show? It’s a episodic series we make with GE, showcasing their technology, people, and problem-solving in inventive ways.)

Why brands shouldn't respond to natural disasters (even seemingly harmless ones) ever.

I totally understand that natural disaster happenings are a popular topic. Brands know this too. So do marketers. The problem happens when brands (and their marketers) attempt to ‘score’ off popular topics. Twitter makes it beyond easy to see what people are talking about. It’s the responding that often comes out…wonky.
The last thing anyone wants is to come off insensitive. So why even take the chance to do so? Even if in doing so, you’re attempting to ‘check on’ on your followers or even, ask how they are doing. Catching the wave of a popular topic is not worth accidentally offending any consumer and/or opening yourself up for easy mocking.

Firefox wants to Webify you.

Our friends at Mozilla asked us to help them ring in the launch of Firefox 6 by celebrating the unique nature of the Internet and our relationship to it. The Internet is pretty amazing–though it’s the same everywhere in the world (well, mostly – sorry China), every person experiences it in their own personal way. What might be a routine day on the Internet for me would be totally different for a woman 10 years younger from Akron, Ohio who loves surfing.
Each of us have our own very unique web, which is the concept behind Webify Me. The site guides you through a 20 question “Internet persona” quiz (sort of like you’d find in Sassy Magazine in 1992) to divine just what kind of Internetter you are. Upon completing the quiz, the site automatically assembles and lays out a collage of totems; personal objects to represent all of the unique facets of your Web. Click on any totem to find out what it represents and symbolizes.
Your collage is then saved to a gallery on the site where users browse other people’s Webified selves, and you can also save your collage to your desktop, tweet it or post it to your Facebook wall to show off.
We’ve always loved the revealing nature of what’s in your bag photos; all these seemingly innocuous objects laid out on a table, combining to reveal a lot about their owners. We wanted to make a site that would use this metaphor in a digital way, but still feel very physical.
The process of building a site like this took us on a sort of wild scavenger hunt, combing different cities for the 250+ objects that would come to represent each user’s collection. We then had to label, catalog and carefully photograph each item to create a database of totems for our machine to pull from (not to mention about a dozen possible background surfaces).
We then had to map out a quiz which would create a collage that was both unique and relevant to the user. That meant having questions with answers which were weighted towards types of behavior, not just mapped to single objects. We also added in variables like location, browser type and other fun easter eggs to ensure a truly unique experience that would provide a snapshot of each visitor’s personal Web.
We’re very excited to launch this project with Mozilla – so go find out what your Web looks like. You’re unique and beautiful, and we love you.