Internet Culture

posted 03/17/08 by Rick Webb

Lolz OMG. Suxxors. Reading the internet can be like reading esperanto.
When we started this company, we viewed the internet as a population, a culture unto itself. We added value for our clients not just through our awesome production, creative and development skillz, but because we understood this internet culture. Because we were part of it. Because we lived it. As the internet usage has expanded in the last 6 years, the mainstream population has moved onto the internet. We’ve got a wider audience. There are “normal” people on this thing now. But that doesn’t mean the internet culture has disappeared. Think on this: the creators of the Lolcat, I Can Has Cheezburger employs nine people and still, to this day, gets millions of page views a month1. Seriously. Think about that. People have made a serious web business consisting of little more than pictures of cats with captions. IT MAKES NO SENSE. Except on the internet, it does.
Our psyche is comprised of several overlapping subcultures, really. We know this. We have our class identification, our race, our religion, and several others. Our hobbies. Our passions. Our obscure interests. Those forums we frequent. We market based on class, we market based on race. We often think of the Barbarian Group through this prism as a multicultural marketing agency for Internet Culture. The Subservient Chicken was a perfect example of this. It was marketing to a segment of BK’s consumers – the ones who get the munchies, let’s say.
This has interesting ramifications against brands and branding. Branding has always been about speaking to everyone in the same voice. We often reject this at The Barbarian Group. Benjamin often points out that he speaks to his mother differently than he speaks to a client, and he may speak to two friends differently and that this is all totally right and good. it is counterintuitive – though obviously less effort – to speak to everyone in one voice. We recognize this in multicultural marketing, and it should be recognized with the internet culture. As an aside, the internet culture is generally a high-value audience: young, educated and upwardly mobile. In searching to be respectful and understanding of our customers, we almost have a duty to speak their language. And if that means we need to shoot beer out of a cannon for no good or apparent reason, well, that’s not such a terrible thing, is it?

1 http://www.metacafe.com/watch/1157418/i_can_has_cheezburger_founder_and_ceo/

Here are some recent posts from our employees about Internet Culture:

Talking Memes @Internet Week NYC

There’s been some great, informative panels this week at Internet Week NYC. Today our very own Kristin Maverick spoke on a panel about memes and how they impact brands. In summary, working with memes can be a very delicate tactic, because by nature, they are constantly evolving as the inside joke gets told over and over. Predicting or controlling that evolution is near impossible, and can easily end up backfiring for a brand. However, there are some clever ways to ride on the coattails of a meme without crossing into risky territory, like with the use of improv Scumbag Steve in the Pepsi Internet Taste Test.
The panel discussion was popular on Twitter, where numerous people shared their favorite quotes and some of their own perspectives.

Is Pinterest the next...

We’ve seen a lot of discussion lately about Pinterest being the next…well, everything. It’s the next Facebook. It’s the next Iran. It’s the next…you really can name it and there’s been a discussion about it.
But what is Pinterest really? The Earned Media team here at The Barbarian Group is here to help answer that question with our newly launched site. Fill in the blank and find out for yourself at ispinterest.com

Tumblr's Policy Update: Skinny Girl Witch Hunt or Mindful Moderators?

a Tumblr pro-Ana post
Tumblr has decided to change their content policy & user terms to prevent users from having pro-ana (and largely, pro-self harm) blogs in their community. Many thinspo advocates or bloggers are unabashedly upset about the decision, citing this move to be a violation of free speech on their own personal blogs.

But what content or content behaviors constitute thinspo “promotion?” The social media provider is rooting out self-tagged content and self-proclaimed users who themselves can be tagged as pro-ana. But what about those who communicate in the visual form that Tumblr is best known for–sans tags altogether?

You could easily look at my Tumblr and assume that I’m a thinspo advocate simply because I adore fashion editorial photography. And hey, couldn’t we argue that the fashion industry as a whole is largely thinspired? Remember that Karlie Kloss Vogue Italia spread? Speaking of, what about enterprises such as Vogue and its Tumblr?


A Vogue Tumblr post from fashion week
This Vogue post would be called into question with the new content policy, no?

I question how Tumblr will put a stop to the publishing of photography alone that might “glorify or promote anorexia, bulimia, and other eating disorders.

How will Tumblr take down the source if it’s one of their premium content providers? And how will the individual publishers be monitored? Who will ultimately be the expert that decides if a user has transgressed the content policy? Will there be double standards like there are in the fashion industry?

Pro-ana/pro-mia blogs have been around forever (practically). Hell, I remember them from the days of LiveJournal. Policing this content and these community members remains a challenge. And heads up, Tumblr: we’ll never be able to “save them.”

Part of me appreciates Tumblr’s attempt to be a concerned citizen for its user base. I just wonder how “policing” is the right method in achieving seemingly benign goals. A more anthropological approach might have been considered with the adoption of this policy specifically with this user base in mind. It’s not easy to change western cultural expectations for women and the content that flourishes around them, so banning a “pro-ana” post won’t get to the root of the problem nor will it stop that content from being posted.

A Tumblr post from SHAPE Magazine
It’s a lofty undertaking to try and rid such an incredibly large site of all its subjectively negative content. But this thinspo cleansing has much more serious implications, especially on a platform that allows the dissemination of content from fashion industry sources that themselves are publishers of the content in question. What about ambiguous content like this post from SHAPE Magazine’s Tumblr? Who is to decide if “fitspo” is better or safer? If the end user tags this differently, who is accountable? And how is that user behavior or self-directed tagging to be managed or policed if the content itself is personal and subjective?

The unfolding of the policy’s implementation will paint the full picture, but I am curious if this is a content witch hunt or honest consideration from mindful moderators.

What are your thoughts?




For more references:
The Pro-Ana Movement: Sanctuary and Subculture (by Camilla Schickova)
Tumblr’s Blog
StyleCaster Article
Fashionista.com Article
Huffington Post Article

2011 Timeline of Social Media Milestones


In an effort to make sense of the rapid changes in social media, we took an entire year’s worth of links and announcements from some of the key players and wove them into a simple linear narrative.
What began as hundreds of blog posts and stories has been distilled down to 65 of the most memorable milestones. Our intent was to provide a glimpse of the progress and innovation that took place in the past year across six social media platforms. If you care to go a bit deeper, click any individual story to link to its source article.
We’ve had a lot of fun putting this timeline together and hope you enjoy it as you relive the key highlights of 2011.

Social Media Hotsheet - 2012 Preview

happy new year, 2012

2011 was a monumental year for social media. To summarize these events and look forward to another amazing year, our Earned Media team has put together a list of the top ten biggest trends and predictions. What do you think 2012 will bring?

Social Music Will Continue to Grow
The New Facebook and You
Mobile Will Crest in 2012
Google Plus: No Longer the New Kid on the Block
Influence Heats Up, Privacy Concerns Arise
Easy Image Sharing Proves to be Recipe for Success
Design Continues to Matter
Personal Data Showcased as Personal Experiences
As Seen on TV: YouTube in 2012
Amateurs’ Hour to Shine

Boosted Secret Sites

Our latest project in the ongoing Boosted Series is Secret Sites, a scavenger hunt through the bizarre and wonderful corners of Internet culture.
Sound strange? Let us explain.
Our partners, Samsung and Intel, wanted the third installment of our Boosted campaign to retain the clue-based riddles of our last game, Tweetcracker. So, we’ve created several hidden sites as easter eggs around the Internet and created a clue-based, Hangman-inspired quest to find them.
Every few days the Boosted Secret Sites hub page reveals a challenge consisting of a URL full of numbered blanks. We post clues on Facebook and Twitter to help players find them. The hook? The first, eligible person who visits a Secret Site wins a Samsung Series 7 with 2nd Gen Intel Core i5 Processors.
Each secret site is a tribute embracing the knock-knock-jokes of Internet culture: the single-serving site. We’re not only informing our target of tech-savvy folks that Samsung makes laptops with Intel processors, we’re letting them know that together, these brands get the internet. The first challenge led users to www.ScratchAndSniffWebsite.com.
We didn’t need to bury the message about the Series 7 within the execution. We created ads that are, at their core, a fun and enjoyable experience (gasp!). And luckily, Samsung and Intel were on board. How couldn’t they be when we have a 312px tall Intel logo on www.ClientDreamWebsite.com.

Pepper-Spray Hits the Big Time

Police brutality is not a laughing matter. But internet memes certainly are. The casual pepper-spraying cop image has spread across the internet faster than you can say nyan cat. But the funniest part is that it has made it to the customer contributed images on the amazon page for a pepper spray product.
As far as I know, this is the fastest and farthest a meme has ever grown. And frankly, some of the images are absolutely, gut-busting funny.

The GE Show: Episode 8 - Manufacturing

It’s our distinct pleasure to introduce the eighth episode of The GE Show: Manufacturing. (Don’t know about The GE Show? It’s a episodic series we make with GE, showcasing their technology, people, and problem-solving in inventive ways.) This was an exciting episode for us, not just because we got to visit enormous factories and play computer games all day, but because we got a chance to delve into the guts of a company that makes real physical things — a rarity these days.